Privacy Policy Last Updated: 30 July 2026 Privacy Policy for Enhance Beauty Enhance Beauty (“Enhance Beauty”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit https://enhancebeauty.co.ke, purchase products, interact with our website, or communicate with us. This Privacy Policy has been prepared in accordance with the Constitution of Kenya (Article 31 on the Right to Privacy), the Data Protection Act, 2019, the Data Protection (General) Regulations, 2021, and other applicable laws governing the protection of personal data in Kenya. By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy. 1. Information We Collect We may collect the following categories of personal information: Personal Information Full Name Email Address Phone Number Delivery Address Billing Address (where applicable) Order Information Products purchased Order history Transaction details Delivery instructions Payment Information Payments made through our website are processed securely using trusted third-party payment providers, including M-Pesa and other supported payment gateways. Enhance Beauty does not store your debit card, credit card, banking credentials, or M-Pesa PIN. Technical Information When you browse our website, we may automatically collect: IP Address Browser type and version Device information Operating system Pages visited Time spent on pages Referral URLs Cookie identifiers Website usage statistics 2. How We Use Your Information We use your personal information to: Process and fulfil your orders Deliver purchased products Process payments Provide customer support Respond to enquiries Improve our products and services Personalize your shopping experience Send order confirmations and delivery updates Detect and prevent fraud Comply with legal and regulatory obligations Conduct website analytics Send marketing communications where you have provided consent 3. Marketing Communications With your consent, we may send promotional emails, newsletters, exclusive offers, product launches, and beauty tips. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly at info@enhancebeauty.co.ke. 4. Cookies Our website uses cookies and similar technologies to: Remember your shopping cart Improve website performance Enhance user experience Analyse website traffic Measure marketing effectiveness Most web browsers allow you to control or disable cookies. Please note that disabling cookies may affect certain website functionality. 5. How We Share Your Information We value your privacy and do not sell, rent, or trade your personal information. Your information may only be shared with trusted third parties where necessary, including: Delivery and courier partners Payment service providers Website hosting providers Website maintenance providers Analytics providers Marketing service providers Government authorities where required by law Regulatory agencies where legally obligated All third-party providers are expected to process your information securely and in compliance with applicable data protection laws. 6. Data Security We implement appropriate technical and organizational security measures designed to protect your personal information against: Unauthorized access Loss Theft Misuse Disclosure Alteration Destruction While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security. 7. Data Retention We retain personal information only for as long as necessary to: Complete customer transactions Provide customer support Meet legal and tax obligations Resolve disputes Enforce our agreements Comply with Kenyan laws When your information is no longer required, it will be securely deleted or anonymized. 8. Your Rights Under the Kenya Data Protection Act In accordance with the Kenya Data Protection Act, 2019, you have the right to: Be informed about how your personal data is processed Access your personal information Request correction of inaccurate or incomplete information Request deletion of your personal data where applicable Withdraw consent at any time Object to the processing of your personal data Request restriction of processing under certain circumstances Request data portability where applicable Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) We will respond to legitimate requests within the timelines prescribed under Kenyan law. 9. International Data Transfers Some of our technology providers or service providers may process personal information outside Kenya. Where international data transfers occur, we will ensure appropriate safeguards are implemented in accordance with the Kenya Data Protection Act and applicable regulations. 10. Children’s Privacy Our website is intended for individuals aged 18 years and above. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected such information, we will take reasonable steps to delete it promptly. 11. Third-Party Services Our website may integrate with or link to third-party services including but not limited to: Google Analytics Google Maps Meta (Facebook and Instagram) WhatsApp Payment gateways Courier service providers These third-party services operate under their own privacy policies, and we encourage you to review them before providing personal information. 12. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be published on this page together with the revised “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. 13. Contact Us If you have any questions regarding this Privacy Policy, your personal information, or how we process your data, please contact us: Enhance Beauty Website: https://enhancebeauty.co.ke Email: info@enhancebeauty.co.ke Data Protection Contact: info@enhancebeauty.co.ke Phone: +254 716 985 960 Location: Nairobi, Kenya We are committed to handling your personal information responsibly and responding to your enquiries in accordance with the Kenya Data Protection Act, 2019. 14. Complaints If you believe your personal data has been processed unlawfully or your rights under the Kenya Data Protection Act have been infringed, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) or seek any other remedy available under applicable Kenyan law. Thank you for trusting Enhance Beauty with your personal information. We are committed to maintaining the highest standards of privacy, transparency, and data security while providing you with a safe and enjoyable shopping experience.
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